Refunds of Credits

We assist you every step of the way with the requirements needed from you.

*Our fees differ on the service requested and are quoted upfront.

Refunds of Credits

Acquiring a refund from the Council is a tedious and painful process.  We take all the necessary steps to make sure this process is seamless and as quick as possible:

  • We investigate the status of your account/s.
  • We apply for the refund that is owed to you.
  • We assist you every step of the way with the requirements needed from you.
  • We try to make the process as quick as possible.

Why Choose Us

We get the job done

We will dedicate ourselves to your needs until there is a solution or outcome to your query. No matter the size or amount of work, we will make sure to get you the answers and help that you need.

We are reliable and Trustworthy

In our industry, there is a lot of fly by night agents. You can count on us to solve your problem with integrity, dedication and honesty.

We have experience

We have been assisting clients since 2006 and have the knowledge, expertise and staff to solve any problem you may have with the City of Tshwane. We have seen it all!

Need help with a refund from the council​?

We are an experienced, growing business, with trusted consultants and a loyal client base. We strive to supply a high standard of service with sound values and strong integrity.

"Their service is impeccable"

"We have had a long business relationship with City Council Solutions and can only attest that their service is impeccable and they are always willing to go the extra. We will always recommend them to our clients."
Nicci du Toit
Mariana Pera Attorneys

"We have had a long business relationship with City Council Solutions and can only attest that their service is impeccable and they are always willing to go the extra. We will always recommend them to our clients."

Nicci du Toit

Mariana Pera Attorneys

"Truly exceptional customer service. The team provides information every step of the way so you know what to do or send them. The rates and municipal accounts were registered in my name within a day or two."

Mercia Jankowitz

Client

"City Council Solutions has made a usually daunting and often frustrating process quick and pleasant. Would definitely recommend!
Thank you for your service and I'll definitely make use of you again should the need arise."

Deon Sabatta

Client

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