Account and Metering Problems

We specialise in problem accounts

*Our fees differ on the service requested and are quoted upfront.

Account and Metering Problems

Received a big account from Tshwane that you are struggling to resolve? Our speciality is problematic municipal accounts and billing errors. We find the problem and take the solution to Tshwane!

We know that receiving a bill that is extremely high or out of the ordinary can cause major anxiety and stress in your life. We specialise in problem accounts. Furthermore, we do a thorough investigation to solve and clear your query, making sure that you are well aware of anything that is going on with your account. We strive to assist you with anything you may need, no matter how big or small.  Let us know your concerns, queries and issues, and we will do the rest.

Why Choose Us

We get the job done

We will dedicate ourselves to your needs until there is a solution or outcome to your query. No matter the size or amount of work, we will make sure to get you the answers and help that you need.

We are reliable and Trustworthy

In our industry, there is a lot of fly by night agents. You can count on us to solve your problem with integrity, dedication and honesty.

We have experience

We have been assisting clients since 2006 and have the knowledge, expertise and staff to solve any problem you may have with the City of Tshwane. We have seen it all!

Account Enquiries and Metering Problems?

We are an experienced, growing business, with trusted consultants and a loyal client base. We strive to supply a high standard of service with sound values and strong integrity.

"Their service is impeccable"

"We have had a long business relationship with City Council Solutions and can only attest that their service is impeccable and they are always willing to go the extra. We will always recommend them to our clients."
Nicci du Toit
Mariana Pera Attorneys

"We have had a long business relationship with City Council Solutions and can only attest that their service is impeccable and they are always willing to go the extra. We will always recommend them to our clients."

Nicci du Toit

Mariana Pera Attorneys

"Truly exceptional customer service. The team provides information every step of the way so you know what to do or send them. The rates and municipal accounts were registered in my name within a day or two."

Mercia Jankowitz

Client

"City Council Solutions has made a usually daunting and often frustrating process quick and pleasant. Would definitely recommend!
Thank you for your service and I'll definitely make use of you again should the need arise."

Deon Sabatta

Client

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